Job Title: Villa Manager – Katunayake
Company Introduction
KYNROCK Hotels & Resorts is a proudly Sri Lankan hospitality brand offering immersive stays across scenic locations including Katunayake, Kataragama, Nuwara Eliya, and Bandarawela. Whether it’s a family getaway, romantic escape, spiritual journey, or business retreat, KYNROCK blends warm hospitality with stylish accommodations, exceptional cuisine, and easy access to the island’s top attractions.
Job Overview
We’re looking for an experienced and guest-focused Villa Manager to lead the day-to-day operations of our property in Katunayake. In this hands-on role, you’ll oversee staff, deliver top-tier guest experiences, and ensure smooth, efficient villa operations. If you’re passionate about hospitality, team leadership, and creating unforgettable stays, this could be your ideal next step.
Key Responsibilities
- Manage all aspects of daily villa operations to ensure a seamless guest experience
- Lead and motivate staff to uphold service excellence and efficiency
- Monitor guest feedback and handle any service recovery promptly and professionally
- Oversee property maintenance and cleanliness to meet brand standards
- Coordinate check-ins, check-outs, and special guest requests
- Manage budgets and operational costs effectively
- Liaise with suppliers, vendors, and service providers as needed
- Ensure compliance with health, safety, and regulatory guidelines
- Plan and execute small events or gatherings hosted at the villa
Qualifications
Must-Have:
- Proven experience in hospitality or villa/hotel management
- Strong leadership, interpersonal, and problem-solving skills
- Solid understanding of guest services and front-of-house operations
- Basic financial and budget management skills
- Excellent communication in English
Nice-to-Have:
- Fluency in additional languages (Sinhala, Tamil, or other foreign languages)
- Degree or diploma in Hospitality Management or a related field
- Familiarity with booking systems or property management software
Location & Work Type
Katunayake
Full-Time | On-site
Why Work Here?
- Be part of a growing local hospitality brand with multiple locations
- Work in a serene, well-maintained property near the airport
- Competitive salary and opportunity to grow into a regional leadership role
- Supportive team culture focused on professional development and guest satisfaction
How to Apply
Excited to lead a villa with charm and character?
Send your updated CV to [Insert Email Address] or reach out via phone to apply.
We’d love to hear how you can bring value to the KYNROCK experience!