Senior Account Manager – Small Medium Enterprise
Dialog Axiata PLC is looking for individual for the position of The Senior Account Manager – Small Medium Enterprise plays a strategic role in driving revenue growth, customer acquisition, and long-term relationship management across the SME segment. This position is responsible for leading end-to-end sales initiatives within assigned regions, positioning Dialog Axiata’s quad-play solutions as the preferred choice for small and medium businesses. The role requires a strong balance of strategic selling, market intelligence, and customer-centric engagement to achieve ambitious revenue targets while strengthening brand loyalty and market presence. Working closely with regional teams and cross-functional stakeholders, the Senior Account Manager ensures consistent execution of sales strategies aligned with corporate objectives, policies, and performance standards. The role involves proactive identification of new business opportunities, structured account management, and ongoing engagement with existing customers to maximize lifetime value. By conducting regular market research and analyzing sales performance data, the position contributes valuable insights to refine go-to-market strategies and improve overall sales effectiveness. The successful candidate will act as a trusted advisor to SME customers, understanding their business needs and delivering tailored connectivity and digital solutions that support growth, productivity, and competitiveness. This role also contributes to continuous improvement initiatives by identifying process gaps, sharing market feedback, and supporting enhancements to customer experience and operational efficiency. With clear accountability for monthly, quarterly, and annual targets, the Senior Account Manager operates in a performance-driven environment that rewards initiative, strategic thinking, and consistent results. The position offers strong exposure to regional markets, senior stakeholders, and high-impact sales portfolios, making it an ideal opportunity for experienced sales professionals seeking to advance their careers within Sri Lanka’s leading telecommunications organization.
Key Highlights
- Ownership of SME sales acquisition and revenue growth targets
- Promotion of quad-play telecom and digital business solutions
- Strategic customer engagement to drive retention and loyalty
- Market research, sales analytics, and performance reporting
- Strong regional exposure and cross-functional collaboration
- Performance-driven role within a leading national brand
| Core Information | Details |
|---|---|
| Position | Senior Account Manager – Small Medium Enterprise |
| Company Name | Dialog Axiata PLC |
| Location | Sri Lanka |
| Current Date | 18 January 2026 |
| Average Salaries | LKR 300,000 – 550,000 per month |
| Application | Apply Now |
| Source | Dialog Axiata PLC Careers |