Job Description: Office Assistant – Jaffna

We are currently seeking a reliable and detail-oriented Office Assistant to support day-to-day administrative operations in our Jaffna office. This role requires someone who can handle a variety of general office tasks efficiently and with minimal supervision. From managing documents to running errands, your contribution will help ensure the smooth functioning of our workplace.

The ideal candidate is dependable, organized, and takes pride in maintaining order and clarity in an office environment. You will be a key point of contact for internal teams and will assist with essential clerical functions that keep operations running seamlessly.

Position Summary:

As an Office Assistant, your role is to provide consistent administrative and logistical support across departments. You’ll be responsible for organizing documents, assisting with mail and deliveries, maintaining office cleanliness, supporting staff with printing or filing, and running errands when required.

While your tasks may vary from day to day, your goal remains the same: to keep the office organized, stocked, and running efficiently. This position suits someone who values structure, pays attention to detail, and is ready to pitch in wherever help is needed.

Key Responsibilities:

Clerical Support: Photocopy, print, scan, and file documents as directed by the administrative team.
Mail Handling: Receive, sort, and distribute incoming mail and packages. Prepare outgoing mail and coordinate with delivery services.
Errands: Carry out local errands such as delivering documents, purchasing supplies, or collecting quotations from vendors.
Office Supplies: Monitor and maintain inventory of office supplies. Replenish stock when necessary and ensure storage areas are organized.
Workplace Tidiness: Assist with maintaining cleanliness and orderliness in common areas such as meeting rooms, kitchenettes, and reception areas.
Data Entry: Enter basic information into spreadsheets or internal systems under supervision.
Assisting Visitors: Help with welcoming guests, offering refreshments, and directing them to appropriate departments.
Meeting Support: Prepare materials for internal meetings, ensure rooms are ready, and assist with note-taking when requested.
Coordination with Maintenance: Report any maintenance issues to the relevant personnel and follow up on resolution.
Other Duties: Provide ad hoc support to other departments based on needs, including assisting during company events or internal audits.

Required Qualifications:

GCE Ordinary Level (O/L) qualification is mandatory. Advanced Level (A/L) is preferred.
Basic computer skills – familiarity with Microsoft Word, Excel, and email usage.
Good verbal and written communication skills in Tamil. Working knowledge of Sinhala or English will be considered an asset.
Ability to read, understand, and follow basic instructions and office procedures.
Previous experience in a similar support role will be considered, but is not essential.

Preferred Attributes:

A responsible and punctual individual with a strong sense of accountability.
Willingness to learn and take on new tasks with a positive attitude.
Attention to detail when organizing documents or handling office items.
A friendly and courteous demeanor when interacting with colleagues and guests.
Respect for confidentiality and discretion when handling sensitive documents.
Physical stamina for light lifting and mobility for running errands.
A natural inclination to maintain a neat and orderly workspace.

Work Conditions:

This is a full-time, on-site position located in our Jaffna office.
Standard working hours are Monday to Friday, 8:30 AM to 5:00 PM. Occasional weekend or after-hours work may be required based on office activities.
The job requires frequent movement within the office premises and occasional outdoor errands.
Office attire must be neat and appropriate for a professional environment.
The position may occasionally involve carrying files, boxes, or office items (not exceeding safe limits).

What We Expect From You:

Consistency: Arrive on time, complete tasks within deadlines, and maintain regular attendance.
Discretion: Handle sensitive information responsibly and maintain workplace confidentiality.
Cooperation: Work closely with colleagues across departments to support common goals.
Initiative: Notice tasks that need attention without waiting to be told.
Flexibility: Adapt to changing work priorities or tasks as required.
Cleanliness: Keep work areas tidy and contribute to a pleasant office environment.
Respect: Maintain professional conduct when interacting with all staff and visitors.

What You Can Expect From Us:

A respectful and welcoming work culture with clear expectations.
A structured onboarding process to familiarize you with our workplace and duties.
Ongoing support and guidance from supervisors who value initiative and reliability.
Opportunities to learn new office-related skills and take on broader responsibilities over time.
A stable full-time position with fair compensation and job security.
Periodic reviews of performance and open feedback channels for improvement.
A safe and organized office setup equipped for efficient day-to-day operations.

Who Should Apply:

Individuals currently residing in or near Jaffna, or able to travel reliably to and from our office daily.
School leavers or early-career candidates seeking entry into a professional office environment.
Those who have previously held roles such as clerical assistant, runner, administrative helper, or receptionist.
People with a sincere interest in maintaining structure, supporting others, and contributing to the efficiency of the office.
Candidates who may not have formal experience but demonstrate reliability, orderliness, and willingness to learn.

Application Process:

Prepare your CV – Make sure it includes your educational qualifications, prior work experience (if any), and contact information.
Write a brief cover note (in your email or attachment) explaining why you’re interested in the role and what makes you suitable.
Submit your application via email to careers@[yourcompany].lk with the subject line:
Application for Office Assistant – Jaffna
Shortlisted candidates will be contacted for an in-person interview.
Reference checks may be conducted prior to final selection.

Search for more related jobs

Apply Now

Final Word:

This role is ideal for someone who enjoys supporting others and making sure things run smoothly behind the scenes. It may not always be glamorous, but it is essential. If you are dependable, practical, and want to contribute meaningfully to a professional environment, we encourage you to apply. We value the quiet efficiency of people who keep the wheels turning without needing the spotlight.

We look forward to hearing from you.