Travel Desk Executive

About us

Client of Talentmate, based in Abu Dhabi, United Arab Emirates, partners with Talentmate to acquire and manage skilled professionals across diverse industries. We streamline recruitment processes to match organizations with talent that aligns with their strategic goals and operational needs. Our team emphasizes efficiency, transparency, and precision, ensuring every placement supports business growth and productivity. By leveraging Talentmate’s expertise and tools, Client of Talentmate enhances workforce planning, employee engagement, and long-term retention. We remain committed to delivering reliable, high-quality talent solutions that address the evolving demands of Abu Dhabi’s dynamic business environment.

www.talentmate.com

Job description – Travel Desk Executive

Job Description
A Travel Desk Executive is an integral part of a hospitality or corporate team responsible for managing and facilitating all aspects of business travel arrangements. This role is vital for ensuring that all travel-related processes are efficient, cost-effective, and aligned with company policies. The Travel Desk Executive often serves as a critical liaison between the company and travel service providers, working to secure the best prices, accommodations, and travel schedules available. In this position, the individual must possess excellent communication skills, a keen eye for detail, and a willingness to adapt in a fast-paced environment. They are expected to provide exceptional customer service, addressing travel-related inquiries and resolving any issues or disputes that may arise. A successful Travel Desk Executive will contribute to the overall satisfaction and productivity of traveling employees, as well as implement efficient processes to streamline travel operations.

Responsibilities
Coordinate and manage all business travel arrangements for company employees effectively.
Negotiate with travel service providers to secure competitive pricing and term agreements.
Ensure travel arrangements comply with the company s travel policies and procedures.
Schedule travel itineraries, including flights, accommodations, and car rentals, as required.
Maintain precise records of all travel bookings and reservations for reference and reporting.
Provide timely assistance for travel inquiries, advising on best travel practices and options.
Resolve travel-related issues and disputes that may arise during bookings or trips promptly.
Stay updated with travel industry trends and advise management on new developments.
Prepare and present regular travel expense reports for management review and auditing.
Handle travel emergencies and itinerary changes, coordinating solutions swiftly and efficiently.
Participate in developing and implementing improved travel management systems and processes.
Ensure all travel-related invoices and billings are accurate and submitted in a timely manner.

Requirements
Bachelor s degree in Hospitality, Business Administration, or a related field preferred.
Proven experience in a travel desk, hospitality, or related industry role.
Strong negotiation skills with an ability to develop cost-effective travel solutions.
Excellent organizational skills with the capacity to handle multiple travel arrangements simultaneously.
Effective communication skills for interacting with service providers and employees.
Proficiency in travel management software and online booking systems.
Ability to work independently and adapt quickly to changing travel circumstances.