Sales and Marketing Manager

About us

Sharjah Palace Hotel, located in Sharjah, United Arab Emirates, provides premium hospitality services that combine comfort, convenience, and quality. We offer well-appointed rooms, modern facilities, and personalized guest services designed to meet the needs of both business and leisure travelers. Our team focuses on delivering exceptional experiences through attention to detail, professionalism, and hospitality excellence. By maintaining high standards in accommodation, dining, and guest care, we ensure every stay is comfortable and memorable. We continue to enhance our services and facilities, positioning Sharjah Palace Hotel as a trusted destination for travelers seeking reliability and quality in the UAE.

🌐 www.sharjahpalacehotel.com

Job description – Sales and Marketing Manager

Roles & Responsibilities

Develop and implement sales strategies to attract corporate clients, group bookings, and individual guests.

Create and promote packages, special offers, and discounts to maximize revenue.

Meet and exceed sales targets and revenue goals for the hotel.

Identify, target, and attract new business opportunities and potential clients.

Build and maintain strong relationships with existing clients to encourage repeat business.

Manage accounts of key clients and ensure high levels of customer satisfaction.

Monitor market trends, analyze competition, and assess market opportunities for the hotel.

Use market insights to inform and adjust sales strategies to improve occupancy and revenue.

Negotiate and close sales contracts, rates, and terms with clients to achieve mutually beneficial agreements.

Overcome client hesitations and finalize bookings in accordance with hotel policies.

Collaborate with the marketing team to create and execute promotional campaigns and materials.

Plan and host site inspections and familiarization trips to showcase the hotel’s facilities.

Track and analyze sales performance metrics, including key performance indicators (KPIs).

Prepare regular sales reports, forecasts, and presentations for senior management.

Liaise with other departments, such as housekeeping, maintenance, and events, to ensure seamless service and guest satisfaction.

Coordinate with event teams to plan and execute meetings, conferences, and other events held at the hotel.

Represent the hotel at industry events, trade shows, and networking functions.

Attend sales meetings and participate in sales team activities.

Job Types: Full-time, Permanent