Product Implementation Officer (10 months contract)

Job description – Product Implementation Officer (10 months contract)

Responsibilities:
• Collaborate with the product delivery committee to launch new products, ensuring seamless integration with New Business/Policy Servicing teams.
• Represent the team in product meetings and work with relevant stakeholders to gather business requirements for submission.
• Partner with the technology team to create and review UAT test plans, ensuring successful test sign-offs.
• Prepare and deliver product training sessions to New Business/Policy Servicing teams.
• Monitor post-implementation progress to ensure smooth product rollouts and resolve any arising issues.
• Document business and handling rules for new products in SOPs and user guides.

Requirements:
• Diploma or Degree with prior experience in UAT, Business Analysis or Project Management.
• Relevant knowledge of New Business/Policy Servicing functions, along with prior experience in Life, ILP, and Term insurance plans, UAT testing, and product development processes is ideal
• Self-driven learner with the ability to work independently.
• Strong customer orientation with excellent interpersonal and communication skills.
• Detail-oriented, able to process requests accurately and meet service standards.
• Strong problem-solving skills and the ability to work under pressure and tight deadlines.
• Proficiency in MS Office and a digital mindset to apply digital tools for process efficiency.

If you have what it takes, please send your resume to View email address on mycareersfuture.gov.sg or click APPLY NOW. For more information, please visit Data provided is for recruitment purposes only. Regrettably, only shortlisted candidates will be notified. Business

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