Learning & Development Coordinator

Learning & Development Coordinator

Company: Radisson Hotel Group 

Location: Kandy

Company Description

Radisson Hotel Group is one of the world’s largest and most dynamic hotel groups, featuring ten distinctive brands and over 1,500 hotels across 95+ countries. Our overarching brand promise is “Every Moment Matters”—fueled by our signature “Yes I Can!” service ethos. At Radisson, people are the core of our success. We are “Moment Makers,” dedicated to fostering an environment that empowers you to be your best every day.

Role Overview

We are seeking an energetic and creative Learning & Development Coordinator to join our vibrant People & Culture team in Kandy. We look beyond the resume for individuals with character, talent, and a genuine passion for developing others. In this role, you will bring a solution-oriented mindset to enhance team member learning experiences, contributing to both individual growth and organizational excellence.

Key Responsibilities

• Operational Support: Oversee the day-to-day operations of the L&D function, ensuring all training activities are planned and delivered to the highest professional standards.

• Capability Building: Collaborate with various departments to enhance service excellence and promote a culture of continuous learning.

• Program Coordination: Take ownership of organizing training schedules, maintaining accurate learning records, and ensuring timely execution of development activities.

• Strategic Alignment: Contribute to hotel-wide learning initiatives and ensure compliance with global brand standards and development targets.

• Needs Analysis: Work closely with department heads to identify skill gaps and support performance improvement through structured interventions.

• Cultural Ambassadorship: Build strong relationships across the hotel while championing Radisson’s values and commitment to employee growth.

• Compliance & Audit: Maintain all training documentation and compliance records in line with legislation and audit requirements.

Qualifications

• Education: Professional qualification from a recognized Hotel School or Hospitality Management institute.

• Experience: Foundational experience in HR or Learning & Development within the hospitality sector is a distinct advantage.

• Attributes: A proactive, hands-on work style with a consistently positive attitude.

• Skills: Ability to identify training needs and implement practical, effective learning solutions.

• Professionalism: High level of integrity, professionalism, and a commitment to hospitality excellence.

• Tech Savvy: Good knowledge of IT systems and modern learning management platforms.

Why Join Radisson Hotel Group?

• Build a Global Career: We invest in your growth regardless of your background, providing the tools to help you reach your full potential.

• Experience True Team Spirit: Join an inclusive, diverse, and fun workplace where everyone belongs.

• Lead with Ambition: We empower our team members to contribute ideas and make a real difference in the community.

• Global & Local Perks: Enjoy exclusive hotel rates worldwide for you and your loved ones, alongside competitive local rewards.

Ready to help us make every moment matter? Apply today and join the magic of hospitality.

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