Field Service Technician – Jaffna & Japan | Mindox Techno (Pvt) Ltd
📍 Location: Jaffna, Northern Province, Sri Lanka & Japan
🏢 Company: Mindox Techno (Pvt) Ltd
🛠️ Industry: Semiconductor Equipment & Automation
🕒 Employment Type: Full-Time
About Mindox Techno
Mindox Techno is a forward-thinking technology company delivering high-performance semiconductor process tools and automation platforms. With a global presence and advanced engineering expertise, we empower clients through innovation in EFEM, End Effectors, and Loadport systems. Our Global Capability Center supports engineering software development and international deployment, helping semiconductor manufacturers streamline operations worldwide.
About the Role
We are hiring a Field Service Technician who will work hands-on in assembling, testing, troubleshooting, and maintaining precision automation machinery. The role is based out of Jaffna with the opportunity to support field operations in Japan. You will collaborate closely with engineering and design teams, providing both onsite technical support and customer service.
This role is perfect for someone passionate about automation, skilled in both mechanical and electrical systems, and committed to continuous learning and field excellence.
Key Responsibilities
- Assemble automation equipment based on engineering drawings and electrical schematics.
- Install, maintain, and troubleshoot semiconductor machinery both in-house and at customer sites.
- Conduct performance tests and quality inspections on completed systems.
- Provide first-level technical support and escalate complex issues when needed.
- Offer feedback to the design team to improve assembly workflows and product quality.
- Ensure compliance with safety regulations, and maintain proper housekeeping standards in the work area.
- Manage inventory of tools, parts, and maintenance supplies.
- Travel to customer locations, including Japan, for field support assignments.
- Maintain proper documentation for all technical activities and client interactions.
- Participate in safety drills, adhere to company protocols, and remain on standby when required.
Qualifications & Skills
- Prior experience in a technical or engineering support role is an advantage (internships or hands-on projects count).
- Strong knowledge of automation systems, control circuits, or machinery assembly.
- Proficient in using technical tools, equipment, and relevant software.
- Excellent analytical thinking and mechanical/electrical troubleshooting skills.
- Strong communication skills and a customer-focused mindset.
- Self-motivated, adaptable, and capable of working independently or in team environments.
- Willingness to travel internationally and work flexible hours including weekends or on-call duties.
What We Offer
- Exposure to international field operations and high-end semiconductor technologies.
- Professional development through continuous training and mentorship.
- Opportunity to contribute to cutting-edge automation innovations.
- Competitive compensation and potential for overseas assignments.
How to Apply
📩 Submit your CV to: Thanumi Sandakini (HR & Admin Executive)
📞 For inquiries, contact: +94 XX XXX XXXX (Add real contact if available)
Frequently Asked Questions (FAQs)
Is international travel mandatory for this role?
Yes, the position involves occasional travel to Japan and possibly other customer sites globally for equipment installation and support.
What kind of training will I receive?
You will receive hands-on training in advanced automation systems, semiconductor process tools, and customer service protocols as part of your onboarding.
Can fresh graduates apply?
Yes, candidates with strong technical aptitude and internship or project-based experience are encouraged to apply.