Quality Assurance /QA/ Specialist Healthcare

Job description – Quality Assurance /QA/ Specialist Healthcare

The Quality Assurance (QA) Specialist is responsible for ensuring that all healthcare services meet established standards of quality, safety, and performance. This role involves developing, implementing, and monitoring quality assurance policies and procedures, supporting accreditation readiness, and promoting a culture of continuous improvement across the healthcare facility.

Key Responsibilities:

Monitor compliance with regulatory standards (e.g., JCIA, ISO, DOH, DHA, MOH).

Assist in the development and implementation of quality improvement initiatives.

Collect, analyze, and report clinical and operational quality data.

Coordinate internal audits and participate in external accreditation surveys.

Investigate adverse events, patient complaints, and incidents; support root cause analysis and corrective actions.

Collaborate with clinical and administrative departments to implement performance improvement strategies.

Maintain documentation of quality assurance activities, audits, and outcomes.

Support training and awareness sessions related to quality standards and patient safety.

Participate in risk management and infection control activities as needed.

Contribute to the development and review of policies, procedures, and clinical guidelines.

Use tools such as KPIs, dashboards, and quality scorecards to track and report performance.

Requirements

Qualifications and Experience Required:

Bachelor Healthcare, Health Information Management, Science, Communications, Business, or related field, or equivalent combination of experience and education.

Masters in Healthcare or related field.

Experience of minimum 5 years in the healthcare quality field in activities relevant to the roles

Experience of 2 years – Progressive experience in patient safety or facilitating interdisciplinary improvement teams in a healthcare setting, or other relevant experience

Knowledge and Skills Required

Ability to develop, implement, and monitor policies and procedures to ensure ongoing compliance with healthcare

regulations, standards, and best practices.

• Ability to provide leadership in accreditation and compliance matters, including providing training, education, and

support to staff at all levels of the organization.

Expertise in managing the accreditation process for healthcare facilities, including knowledge of the requirements

and standards set by accrediting bodies, and experience in guiding organizations through the accreditation process.

• In-depth understanding of healthcare regulations, standards, and accreditation requirements is crucial.

• Proficiency in analyzing data related to quality and compliance, and the ability to generate reports and insights to

support decision-making and quality improvement initiatives are crucial.

• Strong project management skills in planning, executing, and overseeing accreditation and compliance-related

initiatives, including the ability to lead and manage projects focused on quality and compliance.

• Skills in identifying areas for quality improvement within the organization, conducting audits and assessments, and

implementing measures to drive continuous improvement in the quality of care and services.

• Strong problem-solving skills, critical thinking abilities, and the capacity to address complex quality and compliance

challenges within the healthcare environment.

• Strong understanding of clinical practices, procedures, and healthcare delivery systems is essential. Strong communication skills and interpersonal skills required.

WORK LOCATION – DUBAI, UAE.

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Disclaimer:

Please note that Black Pearl will never ask any of its candidates for any payment in exchange for our service in helping candidates find a job. Our service is free to our candidates and the recruitment fee is paid by our clients. If you receive any emails, SMS, or calls requesting you to pay from someone claiming to be an employee of Black Pearl before they can process your application, please report and write an email to info@blackpearlconsult.com or contact our office at +9712 6225503.

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