Job Title: Customer Service Specialist
Company: SafeMove Express Couriers (Pvt) Ltd
Location: Negombo (on-site, full-time)
Posted On: 02.06.2025
About the Job:
SafeMove Express Couriers is looking for a friendly and helpful Customer Service Specialist to assist customers by phone and in person. You will answer questions, solve problems, and make sure customers are happy with our service.
Your Duties:
- Talk to customers and answer their questions
- Help solve delivery or service issues
- Make sure customers are satisfied
- Work well with your team and keep things organized
What We’re Looking For:
- Good at talking to people
- Friendly and polite on the phone
- Able to handle multiple tasks
- Careful with details and a good problem solver
- Past customer service experience is a bonus
- Finished school (O/L or A/L)
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FAQs:
Do I need experience?
Experience is a plus, but not a must. We welcome friendly and willing-to-learn candidates.
Will I work with customers face-to-face?
Experience is a plus, but not a must. We welcome friendly and willing-to-learn candidates.
Is this a full-time job?
Yes, this is a full-time position based in Negombo.