Customer Service Assistant

Customer Service Assistant

Company Name: Sterling Automobiles

Job Location: Nugegoda

Role Profile

As a Customer Service Assistant, you will be the front-line representative for our brand, ensuring our clients receive exceptional support. Your day-to-day responsibilities will include:

• Customer Support: Managing call center operations and handling client inquiries efficiently.

• Communication: Engaging with clients via telephone and other communication channels with professionalism and clarity.

• Information Management: Interviewing clients to accurately verify and log their information.

• Operational Efficiency: Multi-tasking effectively while maintaining strong time management to resolve customer needs promptly.

Requirements

• Education: Successful completion of GCE A/Ls. School leavers are highly encouraged to apply!

• Languages: Excellent verbal and written communication skills in both English and Sinhala are a must.

• Tech Skills: Practical knowledge of MS Office, specifically Word and Excel.

• Core Abilities: Strong organizational and multi-tasking capabilities with a keen eye for detail.

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