Associate Quality Analyst

Associate Quality Analyst

• Company Name: Information Systems Associates Private Limited

• Job Location: Colombo

Job Purpose

To define the quality baseline of company products and verify their functionality for end-users, ensuring all features are developed to meet the requirements specified in user stories.

Key Result Responsibilities

• Employ technical and analytical skills to conduct quality testing and design checks in line with agreed objectives.

• Verify products from a quality perspective to ensure they are designed, developed, and delivered in accordance with established concepts and story requirements.

• Understand system requirements and user stories to develop and execute a variety of testing scenarios, ensuring credibility and recommending solutions as applicable.

• Create, update, and maintain Test Cases, Test Plans, schedules, and technical documentation.

• Document testing results, track defects, and log releases using JIRA to maintain transparent testing reports for the team.

• Support the development team during sprint planning by providing testing data to help guide final deliverables or alternative solutions.

• Adopt Agile and SCRUM methodologies to ensure flexibility, productivity, and adaptability to business needs.

• Stay abreast of market trends and new technologies, researching and conducting comparative analyses to recommend best practices.

• Collaborate with teams in technical discussions to source the best solutions, improve workflows, and continuously develop existing design systems.

• Perform any other additional duties as directed by the line manager.

Qualifications (Academic, Training, Languages)

• Bachelor’s degree in Technical Engineering, Computer Science, Mathematics, or an equivalent discipline.

• Certified SCRUM Master or Professional Certified Product Owner is a plus.

• Quality Assurance certifications are considered an advantage.

• Solid technical background with a strong understanding of software development.

• Comfortable utilizing collaboration tools such as Slack and JIRA.

• Fluent in written and spoken English.

Work Experience

• 2+ years of experience as a Quality Analyst (or similar role) in a B2B/B2C enterprise environment, specifically focused on airline products or IT airline services (e.g., Ground Handling, PSS, Crew Management), or within an IT solutions company offering airline products.

• Proven experience working with both internally and externally hosted technology platforms.

• Good understanding of user interface (UI/UX) design principles.

• Good knowledge of databases with hands-on experience writing and executing SQL queries.

• Familiarity with various defect management systems.

• Strong cross-functional testing experience across various services, user interfaces, desktop, web/mobile views, mobile apps (iOS & Android), APIs, regression, load, and performance testing.

• Experience creating and maintaining large-scale test data frameworks to support test automation.

• Familiarity with Agile frameworks (SCRUM, KANBAN) and other SDLC models, alongside a deep understanding of software QA methodologies.

• Strong analytical skills with the ability to process large amounts of data into actionable information.

• Exceptional expertise in identifying system pitfalls, structural gaps, and recommending appropriate solutions.

• A proven track record of using qualitative and quantitative data to prioritize and drive decision-making.

• Good interpersonal skills to interact effectively with staff, colleagues, cross-functional teams, and third parties.

• Strong oral and written communication skills with experience collaborating across multiple project roles.

• Ability to work independently as a contributing member in a high-paced environment, juggling multiple projects under pressure.

• Demonstrated ability to contribute and successfully deliver against overall business strategies and set KPIs.

• Strong multitasking abilities with an understanding of how to optimize test cases to provide maximum coverage.

More Jobs