Business Manager

Business Manager

• Company Name: SGS

• Job Location: Colombo (Hiring: Business Manager – Industrial | Sri Lanka)

Job Overview

We are seeking an experienced and entrepreneurial Business Manager – Industrial to lead, scale, and grow our Industrial business sector across Sri Lanka. This is a strategic leadership role responsible for building the business from the ground up, driving robust revenue growth, and establishing a dominant market presence.

Key Responsibilities

• Develop and drive the Industrial business strategy to ensure long-term, sustainable revenue and profitability.

• Localize and execute global and regional corporate strategies based on Sri Lankan market needs.

• Provide regular local market feedback to help refine global strategic plans.

• Analyze overall market potential to define competitive positioning and pricing models.

• Monitor industry trends, emerging technologies, and new commercial opportunities.

• Support the development and launch of new industrial services and product offerings.

• Lead budgeting, resource planning, and day-to-day operational execution.

• Manage contract drafting, commercial negotiations, and new client acquisition (both local and international).

• Oversee all pre- and post-contract commercial aspects, including credit management and collections.

• Ensure operational excellence, strict quality standards, and high customer satisfaction.

• Drive efficient claim management processes and ensure reporting accuracy.

• Build strong client relationships while representing and maintaining brand integrity.

• Foster cross-functional synergies across different business lines to identify fresh acquisition opportunities.

• Build, lead, mentor, and develop a high-performing local team.

• Identify and groom future leaders within the business.

Ideal Candidate

• A strong background in Industrial, Technical, or Services-based business development.

• Proven leadership experience with a demonstrated ability to build and scale teams from scratch.

• Solid commercial acumen and contract management expertise.

• Deep understanding of market dynamics and executive-level client engagement.

• A strategic thinker who balances long-term vision with hands-on operational execution capability.

• Excellent stakeholder management and communication skills.

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