Visa Executive

Website Smart Travels Limited

Visa Executive

Job Overview

Smart Travels Limited is seeking an organized and detail-oriented Visa Executive to manage our visa processing operations. In this role, you will guide clients through the documentation journey and ensure all applications are handled efficiently, accurately, and professionally.

Requirements

  • Minimum 2–4 years of experience in visa processing or travel industry operations.

  • Strong communication and interpersonal skills.

  • Good, up-to-date knowledge of global visa procedures and documentation requirements.

  • Ability to work efficiently under pressure and consistently meet deadlines.

  • Proficiency in MS Office applications.

  • Excellent attention to detail and strong organizational skills.

Responsibilities

  • Manage the end-to-end visa application process for clients.

  • Process all visa applications accurately and error-free.

  • Coordinate directly with embassies, consulates, and relevant travel authorities.

  • Verify, compile, and prepare necessary visa documentation.

  • Proactively follow up on visa statuses, interview appointments, and submissions.

  • Maintain organized client databases and transaction records.

  • Provide clear, accurate guidance to clients regarding specific visa requirements and procedures.

  • Respond to all customer inquiries professionally and in a timely manner.

Contact Details

If you meet the requirements, please send your resume to the email address below:

  • Email: ishinip@fli.lk

  • Subject Line: Application for Visa Executive

  • Office Address: Smart Travels, 101 Galle Rd, Colombo 04

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