Receptionist cum Document Specialist

Try Migration (Pvt) Ltd · Colombo

Company Description

Try Migration (Pvt) Ltd is a leading team of immigration consultants based in Australia and Sri Lanka. We specialize in providing clear, honest, and professional advice while maintaining the highest standards of transparency and confidentiality. Our dedicated team serves both individual and corporate clients worldwide, ensuring a smooth and hassle-free visa application process.

Role Description

This is a full-time, on-site position based in Colombo. As a Receptionist cum Document Specialist, you will be the first point of contact for our clients and play a vital role in our administrative operations. This position requires a blend of exceptional front-desk etiquette, clerical precision, and proactive client communication to ensure a premium customer experience every day.

Key Responsibilities

Front Desk Management: Maintain professional phone etiquette and handle all receptionist duties with a customer-first approach.
Document Support: Execute clerical tasks and assist in the organized management of client documentation and files.
Client Communication: Serve as a primary point of contact, providing clear information and exceptional service to visitors and callers.
Confidentiality: Handle sensitive immigration and personal data with the utmost responsibility and discretion.
Office Coordination: Use organizational skills to manage daily office flows and support the consulting team.

Job Requirements

Communication: Strong verbal and written communication skills with a focus on high-quality customer service.
Clerical Skills: Proficiency in MS Office applications and general office management.
Attention to Detail: High level of accuracy in data entry and document handling.
Organization: Proven ability to multitask and manage time effectively in a professional environment.
Experience: Previous experience in a similar receptionist or administrative role is preferred.
Professionalism: Ability to maintain a polished and welcoming demeanor at all times.

Location: Colombo, Sri Lanka

Company: Try Migration (Pvt) Ltd · Colombo

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