Disaster Recovery Specialist

Gallagher

Job description – Disaster Recovery Specialist

Build Resilience with a Global Leader in Reinsurance

Are you a technical guardian committed to ensuring business continuity “come what may”? Gallagher is looking for a Disaster Recovery Specialist to join our team in Colombo. As one of the world’s largest reinsurance brokerages, our ability to serve clients depends on the rock-solid resilience of our IT estate. In this role, you will be a cornerstone of our EMEA IT operations, safeguarding critical systems across their entire lifecycle. If you are a collaborative professional who excels at pre-planning and thrives on solving complex technical challenges to ensure organizational stability, Gallagher offers the firm foundations and global reach to elevate your career.

Key Accountabilities/Deliverables

As a senior member of the IT Continuity Team:

  • Create, develop, & maintain Disaster Recovery plans to cover in-scope business and IT systems.

  • Create, develop, & maintain Disaster Recovery Test checklists cover specific IT system tests.

  • Support the management & maintenance the annual Disaster Recovery Testing Schedule

  • Maintain the Corporate DR Planning tools such as DRAIP, JIRA and shared docs such as the Team Testing schedule.

  • Create, arrange, manage & deliver physical testing of Disaster Recovery Plans by:

  • Creating and maintain specific/individual test tick sheets.

  • Negotiating & agreeing the specific date/time to run the tests with their App Stakeholders,

  • Creating & progressing formal IT Change Control approvals,

  • Arranging/booking the appropriate test resources,

  • Ensuring pre-Test communications are sent out to the business & IT users.

  • Utilise the required change process to establish authorisations for DR testing.

  • Manage/co-ordinate the resources (human and technical) during the delivery of each DR Test,

  • Gathering & collating DR test results & evidence from their participants.

  • Creating & storing DR Test Reports to evidence the completion of DR tests.

  • Carrying out DR test re-runs if required.

  • Recording, tracking/managing & reporting of post-test actions until their resolution (including accurate maintenance of the Issue Register).

  • Ensuring DR Tests are run in a safe & secure manner e.g. Productions systems are unaffected.

  • NOTE: Testing is carried out mostly on Sundays, but also Saturdays and weekday evenings.

  • Create & maintain site/location/platform/scenario IT Disaster Recovery plans as necessary to support current & future resilience & recovery operations.

  • Produce & provide DR Statistics for management reporting purposes.

  • Assist/support business & IT projects with DR design & process information, delivery advice & pre-go live actions.

  • Escalate identified gaps within the DR environment to the DR Manager.

  • Ensure the junior members of the IT DR team are competent in their work & being utilised effectively.

  • Deputise for the Disaster Recover Manager as required.

  • Comply with AJG Professional Standards Policies in accordance with statutory requirements.

  • Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance, and Gallagher’s shared values.

  • Ability to effectively communicate with peers and seniors.

  • Ad hoc tasks as requested by management.

Qualifications, Knowledge, Experience & Skills

Qualifications

  • Member of the BCI, CBCI or Certified Business Continuity Professional (CBCP) /DRII.

  • GCSE or equivalent in Maths and English is required.

  • ITIL certifications preferred.

Technical Knowledge

  • IT literate with a good working knowledge of Microsoft Office, particularly Word, Excel, PowerPoint and Teams is essential.

  • have a good understanding of BC/DR industry good practice guidelines that may impact BC/DR deliveries.

  • Working knowledge of ITIL COBIT, or similar recognised frameworks.

Experience

  • Experience of working with BC/DR environments and/or solutions.

  • Demonstrable evidence of working towards set deadlines.

  • Using initiative when dealing with challenges.

  • Excellent interpersonal skills, including listening, verbal and written communication with the ability to communicate effectively.

  • Strong organisation skills.

  • Pro-active approach.

  • Ability to work well under pressure.

  • Flexible approach to the challenges of a changing environment.

  • High level of professionalism, trust and integrity.

  • Close attention to detail and accuracy.

Shape the Future of Global Recovery Services

As a senior member of the IT Disaster Recovery team, you will move beyond mere observation to actively shaping our day-to-day recovery delivery. You will serve as a collaborative bridge across infrastructure, architecture, and M&A teams, embedding continuity best practices into the organization’s DNA. This role provides a unique platform to stretch your skillset across emerging technology models while managing high-stakes testing schedules (including weekends) to guarantee system integrity. Join Gallagher and lead the effort to minimize disruption, maximize reliability, and deliver the very best outcomes for our global business.

Home Page

More Related Jobs

To apply for this job please visit lk.linkedin.com.