Sales Operation Manager (UAE National)

Sales Operation Manager (UAE National)

Company: Salt Recruitment
Location: Abu Dhabi, United Arab Emirates
Job Type: Permanent
Salary: Competitive / Negotiable

About Us

Salt Recruitment is a leading global talent consultancy specializing in connecting exceptional professionals with organizations that are shaping the future. With a strong presence across multiple markets, Salt supports businesses in building high-performing teams across digital, sales, marketing, technology, and business development. Our client, a well-established regional organization, is seeking a Sales Operation Manager (UAE National) to play a pivotal role in enhancing operational efficiency and driving sales excellence. Learn more about Salt at www.welovesalt.com.

Job Overview

The Sales Operation Manager will oversee a dedicated sales support team responsible for streamlining processes, improving workflows, and ensuring strong alignment between regional sales units and central leadership. This role requires a results-driven leader who can balance operational oversight with strategic input, fostering collaboration across departments to support growth and customer satisfaction.

Key Duties

• Lead and manage the day-to-day operations of the sales support function.

• Provide guidance, coaching, and development opportunities to team members.

• Optimize sales workflows, tools, and reporting to improve efficiency and productivity.

• Act as the key liaison for sales policies, processes, and escalation management.

• Collaborate closely with Finance, Customer Service, and Revenue Management teams to ensure alignment with business objectives.

• Deliver actionable insights and data analysis to support decision-making and uncover new opportunities.

• Oversee CRM accuracy, ensuring up-to-date account and pipeline information.

• Manage and resolve client queries while ensuring compliance with governance frameworks.

• Support senior sales leadership with operational expertise and strategic advice.

• Promote a culture of continuous improvement and professional development within the team.

Requirements

• Bachelor’s degree in Business, Sales, or a related discipline.

• At least 5 years of experience in sales operations, sales support, or customer service.

• Proven track record of managing teams and improving sales processes.

• Strong knowledge of sales operations, governance, and reporting practices.

• Excellent communication and interpersonal skills, with the ability to influence across functions.

• Strong problem-solving mindset and adaptability to change.

• Proficiency in CRM systems and reporting tools.

Pay & Benefits

• Competitive and negotiable salary package.

• Permanent role with opportunities for career development.

• Exposure to impactful projects within a respected and growing organization.

• Supportive and collaborative work environment.

About Salt Recruitment

At Salt, we believe in building futures by placing the right people into the right roles. As a global consultancy, we take pride in our industry expertise and strong networks that help professionals thrive in their careers. This role represents a fantastic opportunity for UAE Nationals to take on a leadership position in sales operations with a reputable regional employer.

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