Assistant & Customer Relations Officer

Assistant & Customer Relations Officer

Company: Rashfa Hospitality
Location: Sharjah, United Arab Emirates
Type: Full-Time, Permanent
Availability: Immediate

About Us

Rashfa Hospitality is a trusted name in the hospitality sector, recognized for delivering high-quality services and exceptional guest experiences. Based in Sharjah, we are committed to maintaining professional standards while creating a welcoming environment for both clients and employees. Our focus is on excellence, teamwork, and continuous growth, ensuring long-term success in the competitive hospitality industry. Learn more about us by contacting our team at rashfahospitality@gmail.com.

Key Duties

As an Assistant & Customer Relations Officer, you will play an important role in supporting daily operations and ensuring smooth client communication. Your responsibilities will include:

• Handling routine administrative tasks and assisting with office coordination.

• Managing incoming calls, emails, and customer inquiries in a professional manner.

• Building and maintaining positive relationships with clients.

• Organizing schedules, preparing reports, and following up on client needs.

• Supporting management with record-keeping and documentation.

• Delivering excellent customer service in line with company standards.

Requirements

• 2–3 years’ experience in administration, customer service, or a related field.

• Strong communication skills, both verbal and written.

• Ability to multitask and manage responsibilities in a fast-paced environment.

• Proficiency with MS Office applications, email, and spreadsheets.

• Professional attitude, strong organizational skills, and a team-oriented mindset.

Pay & Benefits

• Competitive salary package (based on experience).

• Health insurance (as per company policy).

• Employment visa in compliance with UAE labor laws.

• Opportunities for training and career development.

• Supportive and professional work culture.

See Full Job Details

For further details and to apply, please send your CV and cover letter to rashfahospitality@gmail.com.

See full job details on the company site